Inbox & Notifications

Inbox has two focused views: Messages for system and collaboration activity, and Comments for public conversations on a Synfluencer's posts.

How to access

Click Inbox in the sidebar, then choose Messages or Comments.

Message types

• All — Every notification in chronological order.
• Unread — Messages you have not opened yet.
• Trend Digest — Automated summaries of trending topics from scheduled discovery runs.
• Burn Alert — Credit usage warnings triggered when spending hits your configured threshold.
• Competitor Briefing — Automated reports from the Watchlist comparing your performance against tracked competitors.

Manage messages

• Select all visible — Select the messages in the current filter while leaving other filters untouched.
• Mark selected read — Update only the checked messages, or use Mark all read for the whole inbox.
• Delete selected — Remove checked messages after a confirmation review.
• Delete all in view — Clear the current filter after confirmation without deleting messages hidden by another filter.
• Delete one — Use the trash action on a row or inside the opened message.
• Markdown rendering — Message content renders with full markdown formatting.

Triage comments

Comments shows the latest public comment bodies returned for the active Synfluencer. Use Draft reply to open Create → Reply with the comment, platform, and source post already attached, or open the original post to respond on-platform.

• Check for comments — Starts an on-demand update and reports completion through Task Manager.
• Comment text — Available for TikTok, Instagram, YouTube, Facebook, Reddit, Threads, and Bluesky when the public provider returns it.
• Count-only platforms — X, LinkedIn, and Pinterest can expose aggregate reply counts without public comment bodies. Those counts remain in Performance instead of appearing as empty inbox rows.